Last updated: June 19, 2026 · Effective: June 19, 2026
These Terms of Service (“Terms”) are a binding legal agreement between you (“you,” “your,” or “Customer”) and Deelio, Inc., a [State of Incorporation] corporation (“Deelio,” “we,” “us,” or “our”), governing your access to and use of the Deelio websites, applications, APIs, and related services (collectively, the “Service”).
Deelio is an AI-powered software platform that helps users analyze residential and small multifamily real estate investment opportunities. The Service may, among other things, estimate cash flow, returns, rents, short-term-rental (STR/Airbnb) performance, fix-and-flip outcomes, tax impact, location and risk factors, generate deal verdicts and scores, produce reports, and provide an AI assistant (“Deelio Advisor”) that responds to your questions. The Service relies on artificial-intelligence models, third-party data sources, and automated web research. All outputs are informational estimates only. See Sections 3 and 4.
You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of an entity, you represent that you are authorized to bind that entity, and “you” includes that entity. You agree to provide accurate registration information, keep your credentials secure, and remain responsible for all activity under your account. Notify us promptly at support@askdeelio.ai of any unauthorized use. One person or entity may not maintain multiple free-trial or free-tier accounts to circumvent usage limits.
The Service uses large language models and other AI systems (including models provided by third parties such as Anthropic) together with public and licensed data and automated web searches. You acknowledge and agree that:
You use AI outputs at your own risk and should confirm all material facts with qualified professionals and primary sources.
Deelio is a software tool, not a fiduciary, advisor, broker, dealer, lender, appraiser, accountant, or attorney. The Service and its outputs do not constitute, and must not be relied upon as, investment, financial, real-estate brokerage, appraisal, tax, accounting, insurance, or legal advice, nor a recommendation, solicitation, or offer to buy, sell, or hold any property or security. No fiduciary or advisory relationship is created by your use of the Service. Real estate investing involves substantial risk, including the risk of total loss; past or projected performance does not guarantee future results. You are solely responsible for your investment, purchase, financing, and business decisions, and you should consult licensed professionals (e.g., a real-estate agent, attorney, CPA, lender, and licensed appraiser) before acting. See our full Disclaimer.
The Service is offered through tiered subscription plans (currently Starter, Pro, and Power) billed monthly or annually, and a limited Free trial. Plan names, prices, included monthly credit allotments, and features are described at the point of purchase and may change as provided in Section 6. Current allotments are approximately: Starter — 60 credits/month; Pro — 130 credits/month; Power — 240 credits/month. Annual plans are billed up front for the year.
Most AI features consume “credits” from your plan’s monthly pool. Different features consume different amounts of credits (for example, a full deal analysis, an STR/Airbnb report, a fix-and-flip analysis, a listing import, or Advisor messages each draw a stated number of credits). The Service displays an estimate of credits before you run a feature where reasonably practicable. Credits have no cash value, are not money, are not redeemable for cash, and are non-transferable. Unless expressly stated for your plan, monthly credits do not roll over and expire at the end of each billing period. Add-on or top-up credit packs are governed by the same rules and the terms shown at purchase. We may change credit costs, allotments, and feature-to-credit mappings prospectively.
We may offer a time-limited free trial. A valid payment method may be required to start a trial. Unless you cancel before the trial ends, your subscription will automatically begin and your payment method will be charged the then-current plan fee, and will continue to renew under Section 6. Trial features and limits are as described at sign-up. We may modify or discontinue trials at any time and may limit eligibility (e.g., one trial per person or entity).
Fees are stated in U.S. dollars and are charged through our third-party payment processor (currently Stripe). By providing a payment method, you authorize us and our processor to charge all fees, applicable taxes, and add-on purchases to that method.
AI features are expressly non-refundable once run. Each AI analysis, report, Advisor message, or other AI feature incurs real, irreversible third-party compute costs (including amounts we pay to our AI provider) at the moment it is executed. Accordingly, any credits consumed by running an AI feature are final and non-refundable, including where you are dissatisfied with, disagree with, or believe there is an error or inaccuracy in the output, and regardless of the outcome of any investment or decision. We do not provide refunds for partial billing periods, unused credits, downgrades, or failure to use the Service. Where the law of your jurisdiction grants a non-waivable right to a refund or cancellation, that right applies notwithstanding this Section. See the Refund & Billing Policy.
You may cancel your subscription at any time through your account settings or by contacting support@askdeelio.ai. Cancellation stops future renewals and takes effect at the end of your current billing period; you retain access to paid features until then. Cancellation does not entitle you to a refund of fees already paid or of credits already consumed (see Section 7). We may cancel or suspend your account as described in Section 14.
You agree not to, and not to permit others to:
We may investigate and take appropriate action, including suspension or termination, for suspected violations.
“Inputs” means data you submit (e.g., addresses, listing details, financial figures, files, and questions). “Outputs” means content the Service generates from your Inputs. As between you and Deelio, you retain ownership of your Inputs. You grant Deelio a worldwide, non-exclusive, royalty-free license to host, process, transmit, and use your Inputs and Outputs to operate, secure, support, and improve the Service and to comply with law, including transmitting Inputs to our subprocessors (such as our AI provider). You represent that you have all rights necessary to submit your Inputs and that doing so does not violate any law or third-party right. Do not submit confidential information of others or any data you are not authorized to share. We may generate aggregated or de-identified data from use of the Service and use it for any lawful purpose.
The Service, including its software, models, design, text, graphics, logos, and the “Deelio” name and marks, is owned by Deelio or its licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your internal business or personal investing purposes during your subscription, subject to these Terms. Subject to your compliance and payment, we assign to you our rights, if any, in the specific Outputs generated for you, so that you may use them for those purposes. Outputs may not be unique; similar Outputs may be generated for other users. All rights not expressly granted are reserved. Any feedback you provide may be used by us without restriction or compensation.
The Service integrates third-party services and data sources, including without limitation Anthropic (AI models and web search), Stripe (payments), Supabase (authentication and database), Vercel (hosting), and various real-estate, market, mapping, and listing data providers. Your use of such services may be subject to their own terms and privacy policies. Deelio does not control and is not responsible for third-party services or data, including their accuracy, availability, or acts and omissions. Links and integrations are provided for convenience and do not imply endorsement.
Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to that processing, including the transmission of your Inputs to subprocessors as needed to provide the Service.
You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay, create risk or legal exposure for us, or if we discontinue the Service. Upon termination, your license ends and we may delete your data after a reasonable period, subject to law and our Privacy Policy. Sections that by their nature should survive (including 3, 4, 7, 10–12, 15–21) survive termination. Termination does not entitle you to any refund (Section 7).
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless Deelio and its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Inputs; (b) your use of the Service or any Output, including any investment, purchase, or business decision you make; (c) your violation of these Terms or any law or third-party right; or (d) your misrepresentation of Outputs to any third party.
These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some may not apply to you; in such cases, our liability is limited to the maximum extent permitted by law.
We may modify, suspend, or discontinue any part of the Service at any time. We may update these Terms by posting the revised version with a new “Last updated” date and, for material changes, providing reasonable notice. Changes are effective when posted (or as stated in the notice). Your continued use after changes take effect constitutes acceptance.
Please read this Section carefully — it affects your legal rights. Except for claims that may be brought in small-claims court and claims for injunctive relief regarding intellectual property, you and Deelio agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by [the American Arbitration Association (AAA)] under its applicable consumer rules, seated in [County, State], and conducted in English. You and Deelio waive the right to a jury trial and the right to participate in a class, collective, or representative action. Arbitration will proceed only on an individual basis. If this class-action waiver is found unenforceable, the remainder of this Section will be void as to that claim and resolved in court. You may opt out of arbitration by emailing support@askdeelio.ai within 30 days of first accepting these Terms, stating your name and intent to opt out.
These Terms are governed by the laws of the State of [Governing Law State], U.S.A., without regard to conflict-of-laws principles, and, where applicable, the Federal Arbitration Act. Subject to Section 19, the state and federal courts located in [County, State] will have exclusive jurisdiction over any matter not subject to arbitration, and you consent to personal jurisdiction there.
Entire agreement. These Terms and the documents referenced here are the entire agreement between you and Deelio regarding the Service. Severability. If any provision is unenforceable, the rest remains in effect. No waiver. Our failure to enforce a provision is not a waiver. Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Force majeure. We are not liable for delays or failures due to events beyond our reasonable control. Notices & electronic communications. You consent to receive communications electronically; we may notify you via email or in-app notice. Export & sanctions. You represent you are not located in, or a national of, an embargoed country and are not on any restricted-party list.
Deelio, Inc.
[Company Mailing Address]
Email: support@askdeelio.ai · Legal: legal@askdeelio.ai