Last updated: June 19, 2026
This Refund & Billing Policy supplements and is incorporated into our Terms of Service. Capitalized terms have the meanings given there. It explains how billing works and our refund practices for Deelio subscriptions and analyses.
Every AI analysis, report, deal verdict, STR/Airbnb or fix-and-flip analysis, listing import, and Deelio Advisor message runs live third-party AI and triggers real, irreversible third-party compute costs at the moment it runs, including amounts we pay to our AI provider for the tokens used. For that reason:
Before you run a full AI deal analysis, the Service indicates that it will use one of your monthly analyses so you can decide whether to proceed.
Starting the 3-day free trial requires a valid payment method. If you do not cancel before the 3-day trial ends, your Starter subscription begins automatically and your payment method is charged $39.99/month (the then-current Starter fee). To avoid charges, cancel before the 3-day trial period ends. Charges incurred after a trial converts are subject to this Policy.
Subscriptions are billed in advance and renew automatically (monthly or annually) at the then-current price until canceled. By subscribing, you authorize recurring charges to your payment method. We will provide renewal and price-change notices as required by applicable law. Your monthly deal analyses are allotted each cycle and do not roll over; they expire at the end of the cycle. On annual plans, the analysis allowance refreshes monthly rather than as a single yearly pool.
When you reach your monthly deal-analysis allowance, you may purchase additional analyses (“extra analyses”) at the price shown in the app. Extra analyses are one-time purchases that are non-refundable and subject to the same rules as above. They have no cash value and are not redeemable for cash.
Fair use. All paid plans include unlimited use of the non-metered features (Fix & Flip, STR/Airbnb reports, property comparisons, the AI Advisor and PDF reports) for normal, good-faith individual use. Because several of these rely on live AI that costs us money each time they run, reasonable per-period fair-use limits apply to prevent abuse; usage that materially exceeds normal individual use may be paused, throttled, or require an upgrade. See the full Plans, Analyses & Fair Use terms for details.
You may cancel anytime in your account settings or by emailing info@askdeelio.ai. Cancellation stops future renewals and takes effect at the end of your current billing period; you keep paid access until then. Cancellation does not refund fees already paid or analyses already run.
If a payment fails, we may suspend or downgrade access and retry the charge; you remain responsible for amounts owed. Fees exclude taxes, which are your responsibility except taxes on our net income.
If you believe you were charged in error, contact info@askdeelio.ai within 30 days of the charge and we will investigate in good faith. Approved corrections of genuine billing errors are not “refunds” under Section 1.
What counts against my monthly analyses?
Only the full AI deal analysis uses your monthly allowance. Everything else — Fix & Flip, STR/Airbnb reports, property comparisons, the AI Advisor and PDF reports — is unlimited, subject to reasonable fair-use limits that prevent abuse.
What happens when I run out of analyses?
You can add extra analyses for the price shown in the app (currently $6 each), anytime — one analysis covers one property. Your included analyses refresh at the start of each billing month and do not roll over.
Do you offer refunds?
AI analyses you’ve already run aren’t refundable, since each one triggers paid AI processing the moment it runs (see Sections 1–2). You can cancel anytime and keep access through the end of your billing period.
Is Deelio’s analysis financial or investment advice?
No — Deelio provides AI-generated estimates to inform your own decisions. It isn’t investment, financial, tax, or legal advice. See our Disclaimer.
Deelio, Inc. · info@askdeelio.ai · Billing: info@askdeelio.ai